I have done a withdrawal. When will I get my money?

We know how important fast withdrawals are. Our goal is to process and send out every withdrawal within 24 hours.

After that, it can take 1–5 bank days for funds to appear in your bank account or e-wallet, provided no extra verification is required.

Our team works hard to ensure your transaction arrives safely, but we can’t speed up the banking process.

Please remember weekends and public holidays don’t count as bank days, so factor this in when planning your withdrawal.